In order to cancel, you need to submit a cancellation request to our customer support team within 24-48 hours of placing your order. Note: Submitting a request does not guarantee cancellation. After the 48 hour grace period, orders cannot be cancelled. You still have to option to return your eligible items 10 days of delivery.
Once an order is paid changes cannot be made. Please make sure you have reviewed and finalized your order before paying. After this point, you won’t be able to make any changes to the items or quantities in your order.
If you believe that your delivery address is incorrect please chat below as soon as possible. Address changes cannot be guaranteed however will be attempted.
When will I get my refund?
Once your returned items have been received, reviewed and marked as eligible for refund, please allow up to 15 business days for your refund to process. You will get an email from us each step of the way letting you know we've received your return, it has been accepted and your refund is on the way.
If you haven't heard from us for longer than 15 business days after sending your return to us, please don't hesitate to reach out to our customer service team.
Still need help? Contact Us.